Terms and Conditions
By using our website, making a purchase, or submitting a custom order, you acknowledge your acceptance of these Terms and Conditions. If you have any questions or concerns, we encourage you to reach out to our customer support team at contact@clubcoaster.com.au.
Materials
Our drink coasters are meticulously crafted from two primary materials: PVC (Polyvinyl Chloride) and silicone. PVC coasters offer durability and water resistance, making them suitable for both indoor and outdoor use. Silicone coasters are heat-resistant and flexible, providing excellent protection for delicate surfaces.
Custom Orders
You have the option to request custom-designed coasters for special events, such as weddings, parties, and corporate gatherings. To discuss your specific requirements and initiate a custom order, please get in touch with our support team.
Lead Time for Custom Orders
The lead time for custom coaster orders may vary based on the complexity of the design and the quantity requested. Typically, it may take between 2 to 4 weeks from order placement to delivery. If you have time-sensitive requests, please inform our team, and we will make every effort to accommodate your needs.
Submission of Custom Designs or Logos
To submit your custom design or logo, you can either:
Utilize the 'DESIGN YOUR OWN' feature on our website and follow the provided instructions.
Forward your files in a high-resolution format (.ai, .eps, or .svg) to contact@clubcoaster.com.au.
Our design team will carefully review your artwork and provide clarifications or proofs before commencing production.
Shapes and Sizes
While our primary offering consists of circular coasters measuring 10cm x 10cm, featuring an innovative raised edge to contain moisture, we are also equipped to source coasters in unconventional shapes and sizes to fulfill your specific requirements. Please contact contact@clubcoaster.com.au to discuss your needs.
Order Quantity
Unlike many competitors that enforce high Minimum Order Quantities (MOQs) of 500 coasters, we offer the flexibility to order as few as 100 coasters at competitive prices.
Bulk Order Discounts
For those interested in procuring coasters in large quantities, we extend pricing discounts. Kindly reach out to our sales team with your desired quantity, and they will furnish you with a competitive quotation.
Payment Methods
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard), and PayPal. All payment transactions are processed securely to safeguard your financial information.
Return Policy
Our commitment is to deliver top-quality products; however, if you encounter any issues with your order, please notify us within 14 days of receiving the shipment. We are here to assist you with returns or replacements for items that are defective or damaged.
Contact Us
Should you have any other inquiries, or concerns, or require further assistance, please do not hesitate to reach out to our friendly customer support team at contact@clubcoaster.com.au.
Copyright Notice
Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.
The Australian Copyright Act allows certain uses of content from the internet without the copyright owner’s permission. This includes uses by educational institutions and by Commonwealth and State governments, provided fair compensation is paid. For more information, see www.copyright.com.au and www.copyright.org.au.
The owners of copyright in the content on this website may receive compensation for the use of their content by educational institutions and governments, including from licensing schemes managed by Copyright Agency.
We may change these terms of use from time to time. Check before re-using any content from this website.
Disclaimer
The information provided by Club Coaster on www.clubcoaster.com.au is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, availability, or completeness of any information on the Site. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.